14 best CRM for freelancers in 2020 – 2021 years

A customer relationship management system is usually viewed as a device that enterprises utilize. Nonetheless, CRM for freelancers can be extremely valuable as well.

If you’re having problem keeping track of all your consumer communications, accountancy, as well as invest even more time handling clients than actually working, you require a CRM.

This article includes a checklist of the best CRM for freelancers plus even more info to assist you comprehend why and how to use a brand-new CRM tool to maximize your freelance business efforts.

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Below’s our list of the very best CRM for freelancers.


The 13 finest CRM for freelancers

When you’re deciding on the a CRM for freelancers, you need to take every one of the variables above right into account. Then, you require to factor in the cost. Some CRMs are just as well costly for a freelancer as well as are much more fit for firms.

We have actually limited the choices to 9, making the job of finding the best CRM for freelancers is much easier with this listing.

1. Bonsai

demonstration of Bonsai CRM user interface

Hello Bonsai has everything a freelancer CRM must have. It lets you deal with all customer interactions from outgoing marketing to invoicing.

With Bonsai, you obtain an e-mail layout creator, an e-mail marketing tool, an agreement device, a time management tool, as well as reports wrapped up in a streamlined plan. It likewise lets you manage payments in greater than 180 currencies as well as file income tax return.

The rate is only $19 a month, which is an anticipate the attributes Hello Bonsai deals. Review their comprehensive testimonial or obtain a cost-free trial to get more information.

2. HoneyBook

HoneyBook home page demo

HoneyBook is a great time-management CRM that has some limited e-mail automation functions. You can send out proposals with sleek-looking themes as well as automate what happens next.

If a client does not react, you send out a follow-up. If they do, HoneyBook sends out a contract as well as produces a task for you or your companions.

This CRM truly shines when it concerns predict administration and invoices.

It has a mobile app that lets you handle jobs on the move, so it’s a terrific selection for freelancers who operate in groups. If you don’t have to manage anybody yet on your own, it might be an overkill.

The pricing is lenient at $34 a month with 60 days money-back assurance.

3. Sendinblue

Sendinblue official website screenshot

Sendinblue is a great CRM, and it can do way more than that. It is the best all-in-one advertising tool with e-mail, SMS, landing web page, marketing automation, and also advertisement capacities.

If you send out less than 300 e-mails a day, you can remain on the totally free plan. If you send out more than that, it will certainly range $25 and also $66/month depending on the capabilities you will require.

4. Plutio

Plutio demonstrates its features on their website

Plutio is a sleek, powerful, CRM for freelancers — built by fellow freelancers that recognize what it requires to thrive in your very own solo company.

Their really easy rates begins at just $15/mo where you get accessibility to whatever you’ll need to take care of all the details of your freelance organization.

They have actually additionally obtained a superb Facebook area of freelancers where they solicit feedback on the CRM software program as well as include brand-new attributes as freelancers request them.

5. Fiverr Business

Fiverr Business says about its features on their website

Fiverr Organization is the task administration device you’ve been searching for.

If you collaborate with Fiverr freelancers a great deal, this platform permits you to have a collaborative area to brainstorm, odd job, as well as display objectives of your tasks with your freelance service providers. In addition, it enables you to conveniently create a team from the pool of Fiverr specialists, helping you expand your business.

Try Fiverr Service absolutely free for the initial year.

6. GSuite by Google

demonstration of contact list in Google GSuite

Gsuite by Google is a really simple means to incorporate your get in touch with management right into your pre-existing operations– particularly if you utilize Gmail for your freelance service.

The factor GSuite makes such an excellent CRM for freelancers is your email interactions are instantly tracked for each get in touch with as well as brand-new calls can be added with simply one click after you have actually had an e-mail exchange with them. It is among one of the most simple choices you’ll discover and may be a great area to start.

If you find yourself needing more features in the future, you can constantly export your Google Contacts and also import them into a different CRM for freelancers of your deciding on.

7. Betterlance

Betterlance features demo on their website

Keep an eye on all your clients as well as prospects by utilizing a CRM like Betterlance. Obtain access to analytics and also pointers so you never ever monitor your connections.

And if you require aid searching for potential customers, Betterlance can send you 5 leads ensured for $19/month. If you do not require leads, the CRM is totally free to make use of!

8. Close

call list in Close CRM

Close is packed with functions that would serve for all sorts of freelancers. For the minimal rate of $29 a month, you obtain a full-fledged e-mail automation system, calling and also SMS advertising and marketing attributes, pipe administration options, analytics, and tons of on-platform automation alternatives.

On a standard strategy, you can develop up to 5 e-mail layouts and also use them to get in touch with new leads as well as follow up. You can personalize the design templates and mass-email the lead data source that is capped at 2,500 contacts on this strategy.

Calling is also readily available on the cheapest plan, although you’ll need to update to one of the most costly strategy at $145 a month to be able to record telephone calls.

On the disadvantage, most of the automation Close offers is focused around telephone calls. If you’re not calling your clients en masse, this would be a drag.

9. NetHunt

NetHunt user interface demo

NetHunt is essentially email automation software application with the standard CRM functions integrated. Export contacts and sector them into subscriber list. Mass-send tailored emails to your leads and also NetHunt will immediately upgrade their standing based upon their reaction.

NetHunt’s a lot of convenient function is that it’s integrated with G Collection. You’re most likely making use of Gmail for email advertising and marketing currently, so you will not need to discover to browse a completely new interface.

On the downside, you will not get the custom template building contractor that CRMs use. The cost for the standard plan is only $24 a month, so it may be worth it for you.

The most pricey plan costs $48 a month as well as gives you extra operations automation alternatives. It’s mostly helpful for groups, not individual freelancers, though.

10. 17hats

workflow representation in 17hats CRM

17hats offers incredible CRM functions however comes with the cost of average e-mail automation. If you already have an e-mail automation option as well as require your freelance business to handle multiple leads, choose 17hats.

It supplies extra layouts than any other CRM for freelancers around. For the month-to-month cost of $45, you’ll obtain access to a template contractor that allows you create well-known emails, invoices, quotes, and agreements.

You additionally obtain progressed CRM features that permit you to save all the details on the call and related records in one location.

In addition to that, 17hats supplies process and time-management administration functions as well as bookkeeping.

It’s a terrific service for teams and freelancers who wish to update their game, but at $45 a month, this can be an excessive for people.

11. Dubsado

workflow representation in Dubsado CRM

Dubsado is a terrific all-around CRM for freelancers. It enables you to do basic customer relationship management and also manage automated email campaigns.

As if these 2 attributes incorporated in an inexpensive plan are insufficient Dubsado offers you the ability to establish complicated process similar to this one.

The CRM will certainly do everything for you from sending individualized email design templates at particular times to vibrant grouping upon user activities.

On top of that, you obtain access to audit and analytics. Establish your monetary goals and see exactly how you execute on routine reports.

All of that costs $35 each month or $350 annually, which is a wonderful cost. You can evaluate Dubsado with a limitless complimentary trial. However, you’ll just be able to add 3 contacts unless you upgrade to the paid plan.

12. Insightly

Journey Bulder in Insightly CRM

If you acquire the typical Insightly plan that sets you back $29 a month, you’ll get a suitable CRM for freelancers that allows you to track leads and also call details. You get accessibility to the standard emailing functions and advanced lead information that enables monitoring chances.

It additionally enables you to recognize partnerships in between leads from the same business by connecting them with each other in a customized graph.

Insightly truly begins to radiate when you upgrade to the $49 monthly plan. When you get that, you will be able to establish sophisticated operations automation such as this.

Both strategies enable you to integrate with G Suite and also develop company intelligence graphes. The firm also has an incredible marketing automation plant that comes at $299 monthly, so you understand you have space to expand.

13. Zoho

deal dashboards in Zoho CRM

Zoho gets on the greater end of freelancer CRMs. It is between $12 and also $45 per user each month. You do not pay that much for nothing, this plan comes filled with attributes.

Apart from the basic CRM attributes, Zoho offers automation attributes that will certainly conserve you hours of time. It’s not just that, the CRM will certainly compute the very best time to speak to each prospect and also even mark inbound e-mails as favorable or adverse based on the message analysis.

Zoho is heavy on analytics. There are dozens of control panels with lots of reports that allow you see just how well your strategy carries out.

Nevertheless, many functions this CRM offers are connected to site analysis, so you’ll be losing out if you do not have one yet.

14. SalesMate

sequences management in SalesMate CRM

This is one of the most inexpensive feature-packed of all the CRM for freelancers The fundamental plan is only $12 a month, and also a lot of freelancers will be able to pay for the costs $24 a month strategy.

For that cost, you will get access to all the basic CRM features plus multiple pipe management, e-mail as well as operations automation, as well as performance analytics. Both strategies have calling and also SMS advertising and marketing features, although it’s a bit limited on the cheaper strategy.

All of these are totally customizable, so you can construct an easier control panel for you if the one SalesMate deals is not good enough.

You probably won’t alter the e-mail automation dashboard due to the fact that it’s optimal for a freelancer. You can see all the campaigns you have taking place as well as track efficiency at the same time.

Establish automated series of e-mails or notifications for tailored e-mails for select customers.

On the downside, you can’t email greater than 500 individuals a day. It can be a drag if you’re a real estate agent or a freelancer who gauges the number of leads in the thousands.

What does CRM stand for?

CRM implies customer relationship management. It’s software program that helps you take care of every step of the consumer journey. It’s a tool that assists you keep an eye on every lead and every task. It helps you automate the uninteresting part of your freelance service and also concentrate on the important tasks.

The precise collection of attributes you can obtain relies on the CRM you’re using, however a lot of will certainly allow you to add leads either by hand or via forms. You’ll have the ability to add information about them, sort them right into classifications, and routine phone calls and also conferences.

Several CRMs either have their very own e-mail marketing software program or allow very easy integrations with services like MailChimp or Zapier. You’ll be able to mass-email your leads or set up automated email projects that activate on a certain demand.

The software that stands on the higher end will certainly likewise give you with some innovative analytics attributes.

Exactly how to make use of a CRM for freelancers

So just how do you make use of all this if you’re a freelancer? Many people who freelance experience either of these two problems. If you’ve located a couple of great long-lasting clients, in a year or 2, you locate that you have actually reached your limits.

You recognize that you can’t earn more cash just because a day doesn’t have greater than 24 hr. Probably, your productive day is around 6 hours. Even if you are able to work for 10 hrs straight, there are limits to what you can do throughout that time.

You’re completely scheduled, and also you would have to get a getaway to locate new ambitious projects.

The other problem is entirely the opposite. Many freelancers spend anywhere from 30% to 50% of their time looking for job or doing client relationship monitoring That would certainly leave you in bad shape to do the actual job you’re getting paid for.

When you’re a freelancer, you’re not simply a designer or IT expert for hire. You are your very own advertising and marketing manager, sales manager, customer success manager, and also accounting professional.

All of these jobs steal half of your day. You could be making use of that time for making a profit or enjoying with household.

Get a CRM, spend a number of days discovering exactly how to use it and automate it, as well as you can conveniently shave half of your everyday workload. Below’s what a freelancer like you can do with a CRM.

Customer management

First off, a CRM lets you have all the leads of your freelance business in one location. If you’re truly doing customer purchase, you should have a lots of entry-level leads that remain on the first stage of the sales funnel.

Half a dozen business cards you received from the most recent company meeting, a number of Chief executive officers that you have actually spoken with on LinkedIn, a reference you have to follow-up on, all the people that visited your webinar.

It can be a handful. Considering that you’re already brief in a timely manner, these leads have a tendency to end up being lost opportunities.

Even a really basic CRM for freelancers will certainly assist you get a hold on this. You can include leads from your internet site if you have one or import from a CSV. Then, include details about each lead, sort them right into categories with custom tags, as well as routine phone calls as well as e-mails.

Service provider management

If you’re collaborating with various other freelancers or firms, you have much more individuals to handle. You constantly need to damage your focus to remind a junior freelancer about the deadline or response to a billing you receive.

With CRM, you can throw these jobs from your operative memory and also maintain functioning.

Email marketing

Exactly how can you do that? Automate every aspect of e-mail correspondence that you can. Not all CRMs have that attribute from the start, but the majority of standard strategies have it. Also, you can incorporate e-mail automation software application like MailChimp in some CRMs.

You don’t need to invest your time composing every specific letter to the clients and also battle to bear in mind your previous discussion. With a respectable CRM, all the conversations are kept in one location as well as you can set up e-mail themes.

It’s even better if the CRM has a cost-free VPN to raise the number of automated emails you can send daily.

This is specifically important if your freelance company relies upon outbound marketing. Contacting thousands of people a month manually is a tough job.

The typical email open rate hovers around 15% and also may increase as you follow up. However writing right into the void is so challenging that also the salesmen avoid it.

You can prevent having to do it by hand with a well-managed email automation project.

Compose a series of e-mails, utilize customization automation to discuss the name of the lead and also their business instead of placeholders, established the follow-up time, and also leave it on autopilot.

You’ll conserve yourself dozens of hrs and also will be able to speak with the leads that react instead of following up on the ones that do not.

Desire even more interaction? Establish emails that are sent out using a safe and totally free VPN on the leads’ birthday celebration to boost customer relationships and also track the efficiency of your email campaigns.

Lead scoring

Do you have a website or a blog that has a respectable quantity of website traffic? A premium CRM for freelancers can help you see that is simply browsing and that awaits acquisition.

The lead scoring system appoints scores to website site visitors based on the actions they perform. Reviewing five post in a row may obtain you 10 factors, getting a giveaway will certainly be another 10, and also watching the price page would certainly set you back 15.

When a lead has a specific variety of factors, you either obtain a notification or the CRM instantly adds them to the listing of hot leads and also sends them a scripted e-mail.


You can do accounting in an unique application, yet if a CRM supplies audit functions, you need to go all out. It does not only enable you to assess your funds and also file an income tax return, it lets you see what services and also what customers get you one of the most money.

That could potentially change the way you work.


Besides email automation, this is one of the most important thing CRM for freelancers permits you to do. Considering that you have all leads, discussions, and monetary transactions in one location, you can evaluate them and see how well do you execute.

Depending on a CRM, you can obtain really standard records or obtain sophisticated analytics that locates correlations between variables you have actually never ever thought about.

You’ll locate the listing of ideal CRMs for freelancers below, complete with features as well as prices.


Every freelancer is various, so is the CRM that is finest for you. Currently you recognize the features a CRM can have as well as recognize your possibilities. Browse the list of our leading selections for a CRM for freelancers and also select the one that fits your needs and also budget plan perfectly.

Keep in mind, the most effective time to start searching for a CRM is before you in fact need one. When you have a lot of leads to get in touch with, you will not have a free minute to locate a CRM.

Many apps on this list have a totally free test that ranges from 14 to 60 days, and they won’t bill you if you bail on them.

Try a couple of CRMs currently to ensure that when the moment comes you’ll make an educated choice.

Download our CRM and work for free indefinitely


Free CRM for MacOS (10.10 and above, macOS 10.13 High Sierra is recommended). Download the CRM and install it. To get notifications on new updates, install through SHOPPING CART or use QUICK DOWNLOAD.


Free CRM for Windows and Apple MacOS

Free CRM for MS Windows

Free CRM for Microsoft Windows (64-bit). Download the CRM and install it. To get notifications on new updates, install through SHOPPING CART or use QUICK DOWNLOAD.

All data is stored on your system or on a cloud service of your choice, so no data ever goes to anyone else’s hands. Although free, there are no limits on entries, etc. Supports Collaborative Mode for working in teams.